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Payment & Shipping Information


How do I make payment?
You may use any major credit card, MasterCard, Visa, American Express and Discover plus PayPal.  Your credit card payment will be charged just prior to shipping. PayPal payments are charged when your order is placed.



What do I do if there is a problem with my order? 
If there is a mistake in your order, please notify us. If necessary, we will issue a pick up and replacement. If something is missing, which does not show as a backorder, please notify us within 72 hours of receipt of shipment.

How do you handle exchanges and returns?
We try offer good pictures and description of our products. In the event that you purchase something and then decide not to keep it, please email us for instructions on how to proceed. We will provide a return address. It will by your responsibility to return the item(s). You will be refunded the purchase price less the original shipping costs and a 15% restocking fee.  All returns or exchanges must be made within 7 days of date of receipt of order.

What do I do if an item is damaged?
Please inspect the contents of of your shipment as soon as it arrives to confirm no damage has occurred. If you find damage, please send an email to Tropic Decor to report damage, within 72 hours.  We will arrange to pick-up the piece and send a replacement.

How long will it take to receive my order?
Because all of our pieces are handmade, we do not always have everything in stock. Orders are normally shipped within 1 - 3 weeks of the placing of your order.


How can I email Tropic Decor?
You can contact us by email at sales@tropicdecor.com 

Privacy Policy 
The information that you provide to us is private. We do not sell your information to anyone. It is only used in the processing of your order or to contact you concerning Tropic Decor.

Is my credit card information safe?

Your credit card information is safe on our website. All checkout pages are secure. You may notice when you click to checkout that you are redirected to the URL that says "secure.systemsecure".  

Tropic Decor - Tropical Designs for Gifts & Home Decor - Home Page   -   Hand Painted Metal Gecko Wall Decor   -   Handcrafted Butterfly Wall Art   -   Decorative Painted Metal Tropical Parrot Designs   -   Tropical Fish Metal Art Designs and Wall Hangings   -   Painted Metal Tropical Fish Switchplate Covers   -   Tropical Stained Glass Suncatchers   -  Painted Metal Lobster Wall Hangings  -   Hand Painted Metal Caribbean House Wall Hangings and Wall Hooks   -  Stained Glass Suncatchers in Tropical Designs  -   Shell Designs - Hand Painted Metal Switchplate Covers and Wall Hooks   -  Handpainted Metal Crabs - Home and Garden Art   -  Handcrafted Metal House Numbers  -   Painted Metal Tropical Designs - Wall Hangings and Switchplates   -   Flamingo - Blue Heron - Egret Wall Decor in Painted Metal   -   Painted Metal Turtle Wall Hangings  -  Garden Plant Sticks - Plant Stakes  Handpainted Metal Frog Wall Art   -  Garden Stakes - Plant Sticks -  Hand Painted Metal Tropical Fish Switchplate Covers  -   Tropical Toilet Paper Holders - Planters in Painted Metal   -   Garden Links  -  Home Decor Links  

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